Privacy policy

Privacy Policy

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal data when you visit or interact with our website. We take your privacy seriously and are committed to being transparent about our data practices.

What Data We Collect

We may collect and process the following types of personal information:

• Contact Information: such as your name, email address, phone number, and mailing address when you voluntarily provide them.
• Usage Data: information about how you use our website, including pages visited, links clicked, and time spent on the site.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform used.
• Cookies and Similar Technologies: data stored on your device to enhance your browsing experience (see Cookies section below).

How We Use Data

We use the collected data for various legitimate purposes, including but not limited to:

• Providing and maintaining our website and its features.
• Responding to your inquiries and providing customer support.
• Improving user experience and website functionality through analysis of usage data.
• Sending you important updates or communications related to our services.
• Complying with legal obligations and enforcing our terms and conditions.

Cookies

Our website uses cookies and similar tracking technologies to:

• Recognize you when you return to our site.
• Understand and save your preferences.
• Compile aggregate data about site traffic and site interactions.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note, however, that some parts of our website may not function properly if cookies are disabled.

Third-party Links

Our website may contain links to third-party websites or services, including social media platforms such as our official Social/X page at https://x.com/GermanyTourism. This Privacy Policy does not apply to those websites, and we encourage you to read their privacy policies before providing any personal data.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including but not limited to:

• The right to access the data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data under certain circumstances.
• The right to object to or restrict certain processing of your data.
• The right to data portability, if applicable.
• The right to withdraw any consent you have previously given.
• The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

If you would like to exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +49 40 4153 7921
• Address: Große Bleichen 32, 20354 Hamburg, Germany